LANE CRAWFORD - SERVICE BLUEPRINT

Focus on researching and shaping the vision of the future shopping experience with Lane Crawford. This is a two year long experience research project that focus on elevating the customer shopping experience. I was in the second part of the research which focused on bringing what we studied in the first phase and ideating with the whole organisation.

TASK

Research
Sketching

TOOLS

Overflow
Sketch 
Photoshop  

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